Telephone Answering Services UK - The Answer Centre
 

 

 

 

Telephone Answering Services

Telephone Answering in your Company Name by an Answer Centre PA.

Virtual Office service with UK Business Address and Meeting Room Hire.

Calls seamlessly transferred and announced to you at any location.

Messages relayed to you by text message, email, fax or voicemail.

24 hour remote access to your own personal voicemail box.

Costs as little as £25 per month.

Call FREE on 0800 093 7333

 

You look after your business ...

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... we'll look after your calls.
 
Live telephone answering service

The Answer Centre provides your business with telephone answering and contact management services that let your staff get on with business wherever they are.

A dedicated team of trained operators is ready to take your company's calls and make sure all callers are connected to the right person at the right place.

If the call can't be patched directly to you, we will take a message and deliver it to you as soon as you become available. Messages can be sent by fax, email or text message.

When you are out and about, you can pick up your messages by phone by dialling into your own personal voicemail.

Your Virtual Office

A UK Business Address Service and Meeting Room Hire Facility

By using The Answer Centre's prestigious Thames Valley Head Office address as your company's business address, your company can give the impression that they are established with their own business premises. All mail will be forwarded to you by first class post. When used in conjunction with our telephone answering services, The Answer Centre becomes your complete Virtual Office. As there is always a central contact point from which you run your business, it's ideal for arranging meetings with either new or existing clients or for setting up a new branch. You can arrange business meetings at our premises by hiring our superb meeting room and give the impression that you already have established business premises.

How does it work?

All you need is a call forward facility on your telephone. You will be allocated your own unique telephone number. You can either give out this number or divert your existing business line to it when you are unavailable. As soon as you divert your calls to the dedicated number provided by The Answer Centre, your Virtual Office team will answer your calls in your company name.

The Answer Centre has developed a sophisticated database that works as an intelligent call management system. The database holds your company's details and service requirements so that when your dedicated number is called, this data automatically shows up on your virtual switchboard operator's computer.

Call patching

If you're out but still want to receive calls, your calls can be patched through to your mobile or any other number worldwide.

If you can't take the call, we can take a message or put the caller through to voicemail.

If you are in but only want to receive important calls, your operators can be briefed to screen and qualify your calls.

All messages will be sent to you by email, fax or text message.

  • Daily, weekly or monthly cover
  • Worldwide call patching
  • Emergency & escalation cover
  • Holiday / overflow cover

 

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